Download your package.
Open customer access using your order email. Download the Windows ZIP and wait for it to finish. Keep your personal ZIP password private.
DOWNLOAD & INSTALL
Your personal download includes the panel, speech engine and models. Keep the package together through installation.
Open customer downloads ↗Downloads are available through your customer account after payment is confirmed.
CHOOSE YOUR COMPUTER
Open customer access using your order email. Download the Windows ZIP and wait for it to finish. Keep your personal ZIP password private.
Use an extractor that supports AES-encrypted ZIP files. Enter the ZIP password from the same order and extract the complete folder, including Offline-Engine.zip.
Save your project and close Premiere normally before replacing the panel. Run the installer from the extracted folder, not from inside the ZIP.
Open Install-EditBento.cmd and let the installer finish. If Windows prevents it from opening, contact support with the exact message.
Reopen Premiere, choose Window → Extensions → EditBento, then activate using your customer credentials. Start with a disposable saved project and check the connected sequence.
Open customer access using your order email. Download the Mac ZIP and wait for it to finish. Keep your personal ZIP password private.
Use an extractor that supports AES-encrypted ZIP files. Enter the ZIP password from the same order and extract the complete folder, including Offline-Engine.zip.
Save your project and close Premiere normally before replacing the panel. Run the installer from the extracted folder, not from inside the ZIP.
Open Install-EditBento.command and let the installer finish. If macOS prevents it from opening, contact support with the exact message.
Reopen Premiere, choose Window → Extensions → EditBento, then activate using your customer credentials. Start with a disposable saved project and check the connected sequence.
IF SOMETHING GETS IN THE WAY
Check that the download completed, use the password belonging to that order and an AES-compatible ZIP extractor. Download again if it is incomplete. Contact support with the filename and error, never the password.
Confirm you extracted the full package and ran the installer with Premiere closed. Reopen Premiere and check Window → Extensions. If it is still missing, send your operating system, Premiere version and exact message to support.
Open the installed extension inside Premiere, not its HTML file in a browser. Save and open a project. If the panel reports a command was not confirmed, inspect the timeline before retrying.
Keep Offline-Engine.zip beside the installer. Save and close Premiere, then rerun the installer from the complete extracted download. If repair still fails, contact support with the installation log and exact error.
One license covers one registered computer. Contact EditBento with your order reference for an approved device transfer before activating the new machine.
INSTALLED AND CONNECTED?
Follow the guide for your first cut, caption or graphic.